Customer Service Officer

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Type: 
Graduate Jobs

Sector(s)

Banking and Financial Services

Length/duration of opportunity

Full time

Job scope

  • To assist walk-in customers and to perform day-to-day banking transactions.
  • Provide courteous, fast and efficient customer service delivering a superior customer experience.
  • Attend to customer's queries and develop long-term business relationship with customers.
  • Promote bank's products and service and to meet assigned target for non-advisory products. i.e. deposits, credit cards, general insurance and other products/campaign as assigned.
  • Assist in generate sales leads to contribute to total branch's sales productivity.

Skills required

  • Degree in any discipline or any Diploma holder with minimum of 2 years relevant working experience in financial industry.
  • Possess licenses i.e. General Insurance PCE & TBE is an addded advantage.
  • Fresh graduate applications will be considered but preferably with minimum of 1-year relevant experience.

Academic requirements

Minimum required level of study: 
Diploma

Other Information

Sectors: 
Banking & Financial Services
Region: 
Kuala Lumpur
Start date: 
Ongoing
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