Overview
Financial Services and Insurance

Who We Are

AIA Bhd. is a leading insurer in Malaysia, where we have been privileged to do business since 1948. We offer a suite of high-quality products including Protection, Health, Personal Accident, General Insurance, Employee Benefits, Retirement and Family Takaful solutions to meet our customers’ protection and financial security needs at every life stage. Through our wide and diverse distribution footprint which comprises a 17,000-strong Life Planner force, our exclusive bank partner’s branches nationwide as well as corporate sales teams and brokers, we give our customers the choice of deciding how, when and where they connect with us.

Part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group, AIA Bhd. has the financial strength, experience, service centre network and a well-trained team of more than 2,000 staff to serve our 3 million customers nationwide. As at end 2014, AIA Bhd.’s total asset worth was RM46 billion, with a paid-up capital of RM767 million.

Jobs & Internships

Responsible for maximising the sales of AIA products and services by selling directly to retail customers through infrastructures such as call centre (i.e. telemarketing) and online platform to meet individual / team quotas and AIA business objectives.
Areas of Work
Insurance and Risk Management
Required Level of Study
Open
Closing
To support the implementation, optimization, management of AI-powered digital service tools and data analysis cum reporting aim at enhancing operational efficiency and customer experience. This role will be instrumental in driving automation, improving service delivery, and ensuring the effective use of AI technologies across customer touchpoints.
Areas of Work
Insurance and Risk Management
Required Level of Study
Open
Closing
To deliver all activities related to the facilitating and creation of accurate and clear User Requirements for all system enhancements / projects / new products / production incidents related to the Customer Experience Division. To deliver all activities related to the User Acceptance Testing (UAT) management of all system enhancements / projects / new products / production incidents related to the Customer Experience Division.
Areas of Work
Insurance and Risk Management
Required Level of Study
Open
Closing