About The Role

• To review and underwrite complicated cases and achieve high settlement ratio.
• To evaluate and countersigning cases recommended by the junior underwriter, to make prudent business-focused decisions effectively and timely.
• To ensure Turn-Around-Time and service level is efficiently managed.

Key Responsibilities

• Assess and underwrite complex cases to achieve a high settlement ratio.
• Review and approve cases recommended by junior underwriters, ensuring prudent, business-focused, and timely decision-making.
• Maintain efficient turnaround times and service levels to enhance operational effectiveness.
• Engage professionally with business partners and Life Planners, providing expert consultation and support.
• Offer technical guidance, propose solutions, and assist agents in finalizing cases.
• Deliver priority consultation and underwriting services for premier Life Planners.
• Conduct underwriting workshops, clinics, and roadshows to enhance knowledge sharing.
• Oversee compliance screening tasks and ensure adherence to regulatory and procedural requirements for the New Business Underwriting Department.
• Manage and resolve complaint cases with top-priority service and professionalism.
• Perform additional duties as assigned by Supervisors or the Head of Department to support operational needs.
   

Minimum Job Requirements

• A tertiary qualification in Medical Science or a related field is preferred.
• At least five years of experience in life insurance underwriting, with expertise in medical and financial underwriting and legal aspects of life insurance.
• Strong interpersonal and communication skills, with the ability to collaborate effectively across teams.
• Proven ability to provide clear guidance, share insights, and support team development.
• Ability to build trust and maintain strong professional relationships at all levels.
• A proactive mindset with the capacity to deliver high-quality work under pressure.
• Willingness to be based at one of our branch locations.