Sector (s)

FMCG/ Consumer Goods, Healthcare & Pharmaceuticals, Sales

Length/duration of opportunity

Full time

Job Scope

  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
  • Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories.
  • Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
  • Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising.
  • Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies.
  • Report on the activities and products of the competitors via inputs to the competition reports.
  • Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
  • Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers.
  • Maintain a customer complaints/.issues log and follow up on customer issues.
  • Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
  • Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers.

Requirements

  • Demonstrate basic knowledge and understanding of the industry/ market/ competitors/ customers in assigned territories.
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
  • Strong communication and negotiation skills.
  • Proficient in both written and spoken English and Bahasa Malaysia. 
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