Customer Support Executive

Application Dates
Applications open
15 Jul 2019
Applications closing
31 Dec 2019
Opportunity Overview
Type Graduate Jobs (Full-time)
Location
Penang, Malaysia
Start date
Ongoing
Academic requirements
Level of Study
Certificate

This job requires the selected candidate to assist in generating of outstanding billings, prepare aging schedules of Accounts Receivables and other relevant documents.

Responsibilities

  • Required a good communication skill and able to handle customer complaints
  • Assist in generating of outstanding billings, prepare aging schedules of Accounts Receivables and other relevant documents
  • Do follow-ups with the customers consistently
  • Responsible for making outbound calls to customers on customer's service follow-ups and other related matters
  • Responsible for achieving call targets set by the company
  • Deliver fast response and consistent service to maintain a close relationship with both new and existing customers
  • To establish and maintain new and existing customers
  • Attend to customer's feedback and follow up closely with after sales service
  • Attend to Ad-hoc task assign by manager.

Requirements

  • Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology, Business Studies/Administration/Management, Sales & Marketing, Finance/Accountancy/Banking or equivalent.
  • Required skill(s): Computer Knowledge, Internet Know How, Microsoft Office.
  • Required language(s): English, Bahasa Malaysia, Mandarin
  • Excellent oral presentation and written communication skills in both English and Bahasa Malaysia
  • Confident and optimistic personality with creative vision
  • Applicants must be willing to work in Bayan Lepas
  • Applicants should be Malaysian citizens or hold relevant residence status
  • Fresh graduates/ Entry level applicants are encouraged to apply
  • 1 Full-Time position available.