• Ensure the smooth running of and improvement to IT services by enabling users to access the IT systems so that users can focus on their core business operations

  • Provide support on system and application user ID requisition for new ID, password reset, change profile and deletion of user's ID in all production and UAT environment

  • Responsible for the implementation and continuous enhancement of security guides and procedures

  • Perform duties in compliance with BNM and other standard and good practices in regards to user ID administrator task

  • Maintain/update user ID database for all system/application

  • Produce monthly report on user ID requisition type and perform periodic review of ID / access confirmation exercise


  • Degree or Post-Graduate Diploma in Computer Science/ Information Technology or equivalent

  • Knowledge in ID Management or IT process flow

  • Must be IT-savvy and well versed in documentation and procedures

  • Customer-oriented, process-oriented and have an eye for details