• Involved in projects for Customer Service, Policy Processing and Branch Operations.
  • Perform impact analysis on existing and new project planning, scheduling, identifying key subject areas and with other on-going project scope.
  • Prepare project reports and related documents ie. Business requirement document submissions to the relevant parties on a timely basis.
  • Support System Support Manager in gate keeping of RSA and reporting to Head of Department.
  • Lead the CIF taskforce in resolving CIF post implementation issues and provide updates to the Project Champion and Steering members.
  • Facilitate new product launches in requirements submission, risk assessment and operational readiness.
  • Support superior / HOD for ad-hoc assignments / projects.


  • Recognised Degree in Accounting & Finance, Business Administration,  Statistics, or other related fields of study
  • Possess qualifications in process improvement (Six Sigma or equivalent) / Project Management (PMP or equivalent) would be an advantage.
  • With at least 1-3 years of working experience in the insurance industry, preferably with experience in process improvement / operations.
  • Standard problem solving skills.
  • Strong communication skills and able to interact with parties from all levels.
  • Strong analytical and presentation skills.
  • Good interpersonal skills. 
  • Strong in working knowledge of Microsoft Office applications.