Perform user acceptance testing of new or revised product(s) implementation or system enhancement
Responsibilties
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Perform user acceptance testing of new or revised product(s) implementation or system enhancement
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Provide training for staff, system user and new tester(s) with updated guides, manual and procedure
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Attend to enquiries from branch offices, fellow colleagues from other departments, agents and system users
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Assist in reviewing and designing of processing form and assist in evaluating and proposing enhancement to business processes arising from new or revised product(s) or processes changes
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Prepare ISO documentation and ensure subsequent compliance of ISO standards
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Attend to MIS extraction request to support reporting, performance monitoring and statistical analysis
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Prepare departmental report
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Participate in preparation of yearly departmental budget and budget variances
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Perform user acceptance testing of new or revised product(s) implementation or system enhancement
-
Provide training for staff, system user and new tester(s) with updated guides, manual and procedure
-
Attend to enquiries from branch offices, fellow colleagues from other departments, agents and system users
-
Assist in reviewing and designing of processing form and assist in evaluating and proposing enhancement to business processes arising from new or revised product(s) or processes changes
-
Prepare ISO documentation and ensure subsequent compliance of ISO standards
-
Attend to MIS extraction request to support reporting, performance monitoring and statistical analysis
-
Prepare departmental report
-
Participate in preparation of yearly departmental budget and budget variances
Requirements
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Possess a recognised Degree, preferably in Business Studies, Science, Mathematics, Computer Science or any relevant degree
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With at least 1-2 years of working experience in Life Insurance company
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Experience in process flow, system testing and development will be an added advantage
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Strong interpersonal and public relation skills
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Possess relevant computer knowledge
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Sound analytical and problem solving skills