Responsibilties

  • Perform user acceptance testing of new or revised product(s) implementation or system enhancement

  • Provide training for staff, system user and new tester(s) with updated guides, manual and procedure

  • Attend to enquiries from branch offices, fellow colleagues from other departments, agents and system users

  • Assist in reviewing and designing of processing form and assist in evaluating and proposing enhancement to business processes arising from new or revised product(s) or processes changes

  • Prepare ISO documentation and ensure subsequent compliance of ISO standards

  • Attend to MIS extraction request to support reporting, performance monitoring and statistical analysis

  • Prepare departmental report

  • Participate in preparation of yearly departmental budget and budget variances

  • Perform user acceptance testing of new or revised product(s) implementation or system enhancement

  • Provide training for staff, system user and new tester(s) with updated guides, manual and procedure

  •  Attend to enquiries from branch offices, fellow colleagues from other departments, agents and system users

  •  Assist in reviewing and designing of processing form and assist in evaluating and proposing enhancement to business processes arising from new or revised product(s) or processes changes

  •  Prepare ISO documentation and ensure subsequent compliance of ISO standards

  •  Attend to MIS extraction request to support reporting, performance monitoring and statistical analysis

  •  Prepare departmental report

  • Participate in preparation of yearly departmental budget and budget variances

Requirements

  • Possess a recognised Degree, preferably in Business Studies, Science, Mathematics, Computer Science or any relevant degree

  •  With at least  1-2 years of working experience in Life Insurance company

  •  Experience in process flow, system testing and development will be an added advantage

  • Strong interpersonal and public relation skills

  •  Possess relevant computer knowledge

  •  Sound analytical and problem solving skills

 

 

Save