As Claims Associate, you will be expected to access claims in accordance with the policy terms and conditions and ISO requirements.
- Access claims in accordance with the policy terms and conditions and ISO requirements
- Process claims; i.e. approve or reject claims within a set time frame
- Handle agents and clients enquiries and complaints
- Co-ordinate with other branches to ensure smooth claims handling.
- Possess a tertiary qualification preferably in Biology, Mathematics, Science, Genetics, Actuarial Science, Biochemistry, Economics, Nursing
- Ability to produce high quality work under pressure
- Good negotiation skills
- Good decision making, problem analysing and solving skills.