Responsibilities

  • Communicating with our users to ensure they understand how to use our product and services efficiently and effectively

  • Handling inbound and outbound calls

  • Ensuring that all customer requests and complaints are dealt with on a day to day basis

  • Responsible for basic email and other correspondences with customers

  • Validate customer information, details to ensure they are accurate

  • Carrying out sales calls to get service providers to join Kaodim

  • Handling basic email and other correspondences with customers

  • Taking up a prominent role in the expansion & growth of the company

  • Conducting sales initiatives for service provider acquisition

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