Customer Care Executive

Application Dates
Applications open
13 Jun 2019
Applications closing
31 Oct 2019
Opportunity Overview
Type Graduate Jobs (Full-time)
Salary
Please contact KVC Industrial Supplies for information
Location
Pengerang, Johor; Georgetown, Perai, Penang; Kuantan, Pahang; Kajang, Bangi, Serdang, Puchong, Rawang, Shah Alam, Subang, Selangor; Bintulu, Kuching, Sarawak
Start date
Ongoing
Academic requirements
Level of Study
University undergraduate

The selected candidate will be handling incoming calls and attending customer enquiries, ensuring excellent and timely response to customers and more.

Responsibilities

  • Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers
  • Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents
  • Assist sales order processing and follow up on delivery status of orders and track on collection
  • Co-ordinate with logistics department to ensure on-time delivery to customer
  • Liaise with customers to provide update order status
  • Process sales data, sales progress reports and other sales related records and reports

Requirements

  • Diploma / Degree in any discipline
  • Computer literate and proficient in MS Word, MS Excel and MS Power Point
  • Good communication and interpersonal skills
  • Self-motivated, independent and possess initiative