Customer Care Executive

Application Dates
Applications open
28 Feb 2020
Applications closing
31 Dec 2020
Opportunity Overview
Type Graduate Jobs (Full-time)
Location
Johor: Pengerang; Penang: Georgetown, Perai; Pahang: Kuantan; Selangor: Kajang, Bangi, Serdang, Puchong, Rawang, Shah Alam, Subang; Sarawak: Bintulu, Kuching
Start date
Academic requirements
Level of Study
University undergraduate

One of the duties of a Customer Care Executive is to handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.

*This position is also open to internship students.

Responsibilities

  • Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers
  • Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents
  • Assist sales order processing and follow up on delivery status of orders and track on collection
  • Co-ordinate with logistics department to ensure on-time delivery to customer
  • Liaise with customers to provide update order status
  • Process sales data, sales progress reports and other sales related records and reports.

Requirements

  • Diploma / Degree in any discipline
  • Computer literate and proficient in MS Word, MS Excel and MS Power Point
  • Good communication and interpersonal skills
  • Self-motivated, independent and possess initiative.

Benefits

  • Excellence career advancement
  • Free parking
  • Sports & recreation activities
  • Meal subsidies.