Employment Type
Application Dates
Opportunity Overview
Graduate Jobs
Q Sentral, KL Sentral
Areas of Work
Financial Services and Insurance
Degrees Accepted

Operations Specialist (Cantonese Speaker)

Company/ Organisation Name

Marsh & McLennan Asia Business Services Sdn Bhd


Marsh and McLennan Companies (MMC) is seeking candidates for the following position based in the Kuala Lumpur Shared Services Operations Office in Q Sentral:

Operations Specialist (Cantonese Speaker)

What can you expect?

  • Be a part of a regional operational shared service centre
  • Interact diverse colleagues and stakeholders from various lines of business within MMC

What is in it for you?

  • Career Development and Training Opportunities
  • Explore opportunities to work on regional and global projects
  • Conducive Smart Office work environment

We will count on you to

  • Ensure seamless and timely delivery and process of the complex as well as normal tasks assigned
  • Ensure adherence to policies and procedures as per the organization’s standards and SOPs 
  • Perform investigation on queries and errors as well as assist in developing an action plan to drive improvement 
  • Provide support to Team Manager / Senior Operations Manager where required  
  • Interact with stakeholders, project managers etc. to ensure proper execution for the flow of information on performance (daily, weekly, monthly), exceptions, process changes and new opportunities

What you need to have

  • Minimum of Bachelor's Degree in any field
  • Fresh Graduates are encouraged to apply
  • 2-3  years of experience in Policy Servicing or Insurance Operations
  • Ability to speak, converse and understand Cantonese
  • High Proficiency in using MS Office Application
  • Good communication and interpersonal skills

What makes you stand out

  • Experienced working within a shared service centre
  • Ability to systematically manage and retrieve data.
  • Strong analytical skills and detail-oriented to comprehend and summarize appropriate information
  • Willing to learn and take on new challenges
  • Excellent coordination skills and ability to work with multiple stakeholders


  • Career Development and Training Opportunities
  • Explore opportunities to work on regional and global projects
  • Competitive Package Including Benefit Coverage