Relationship Management

Application Dates
Applications open
20 Sep 2021
Applications closing
10 Oct 2021
Opportunity Overview
Type Graduate Jobs (Full-time)
Location
Kuala Lumpur
Start date
Academic requirements
Level of Study
Bachelor degree

Be the face of the company and provide excellent seller support to our Sellers.

Responsibilities

  • Be the face of the company and provide excellent seller support to our Sellers
  • Develop and maintain a close relationship with Sellers
  • Strategise, develop & deliver strong pitch to Sellers on Shopee offerings and proposed solutions across the online sales cycle
  • Analyse Sellers’ progress, activities, sales performances and growth projection to drive Sellers’ revenue growth in Shopee
  • Identify market gaps and managing pricing strategy, product assortment, stock availability of Sellers in the category
  • Negotiate deals with Sellers and curate Stock Keeping Units (SKUs) for various campaigns, promotions, online marketing, and media as required
  • Secure exclusive partnerships for key campaigns (e.g. 9.9 / 11.11) and analyse the effectiveness of their campaign participation
  • Execute the agreed plan and follow up with Sellers on their commercial growth
  • Work closely with internal teams (eg: marketing, merchandising) to optimise the visibility and credibility of Sellers

Requirements

  • Bachelor’s degree in any field, preferred but not limited to Business, Commerce, Marketing
  • Meticulous and strong analytical skills to derive decisions and recommendations (proficiency in Excel Pivot Table and Vlookup is an added advantage)
  • Effective presentation skills, backed by good business acumen
  • Enjoy challenges and remain flexible in a fast-paced entrepreneurial environment
  • Proactively engage, influence and collaborate with stakeholders and cross-functional teams 
  • Innovative problem-solving skills, able to dissect problems and implement solutions accordingly
  • Passionate to learn and work with new and emerging technologies, methodologies, and solutions in the e-commerce/ technology space
  • Excellent command of English, the ability to converse fluently in other languages (e.g.: Bahasa Melayu, Mandarin) will be an added advantage to communicate with stakeholders across the region
  • Able to work extended hours on occasions when required