• Provide first level end user support for related systems by identifying, resolving or escalating the problems to vendor to ensure the service commitment is met.
  • Ensure all projects are delivered on time and to the highest possible standard.
  • Implement, troubleshoot and maintain IT infrastructure, networks, email and web services (Hardware team).
  • Involve in open source application implementation and support (hardware team).
  • Maintain an up to date IT hardware and software inventory for Head Office and factories (hardware team).
  • Participate in projects to enhance the quality and efficiency of all software systems or business processes by analysing the problems to identify root causes and proposing new ideas (software team).
  • Track, log and report all sues for audit and improvement purposes (software team).
  • Assist in the development and documentation of Standard IT operation policies and procedures (software team).
  • Doing specification, design and document all new improvement or software changes (software team).
  • Test and implement new ERP modules or changes (software team).
  • To work with ERP modules team for the enhancement (software team).
  • Perform other responsibilities as assigned by superior or Management from time to time.


  • Candidate must possess at least Degree in IT, Computer Science or equivalent from reputable universities.
  • Minimum 2 years of related working experience in hardware support of software support will be an added advantage.
  • resh graduates are encouraged to apply.
  • Good command of English (spoken and written).
  • Experience with any standard ERP packages will be an advantage.
  • Experience in Web development, Internet Information Servers, Apache Tomcat, JavaScript, PHP, .Net, MS SQL, MY SQL, JSON, Python will be an added advantage


  • Hostel
  • Transport
  • Bonus
  • Yearly Increment
  • Allowances
  • ESOS & Share Grants
  • Private Retirement Scheme
  • Insurance & Hospital
  • Learning & Development
  • Toastmasters Club
  • Health & Wellness
  • Medical
  • Sport / Fitness Centre
  • Annual Events