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Some of the responsibilities include placing and amending orders, liaising with other supply chain & credit service partners as required and managing delivery of orders as well as handling and resolving all queries from Customers.
One of the duties of a Customer Care Executive is to handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.
One of the main responsibilities of a Customer Service Officer is to handle customers’ enquiries and complaints received through the telephone related to all Bank’s product.
As Senior Executive, Consumer Collections & Recovery, you are responsible for the implementation of action plan to minimise collection losses and maximise recoveries.